Karla Aviles is a licensed Occupational Therapist who earned a Master of Science in Occupational Therapy from the University of Texas Rio Grande Valley in 2021. Passionate about improving healthcare accessibility, Karla had the honor of presenting her phenomenological study, “Promoting Autonomy in Health Maintenance for Deaf Individuals,” at the Texas Occupational Therapy Association’s 2021 Conference. This research underscores her commitment to enhancing the lives of underserved communities through innovative and compassionate care. For the past two years, Karla has specialized in outpatient hand therapy, helping patients recover and regain function following injury or surgery. She is currently working toward certification as a Hand Therapist (CHT) to further expand her expertise in this specialized field. Outside of work, Karla enjoys hiking, yoga, working out, and spending time with friends and family.
HCA Healthcare is in contract negotiations with Anthem and Cigna. Some patients may have received letters stating that care at an HCA facility could become out of network beginning Dec. 1, 2026, for Anthem or Jan. 1, 2027, for Cigna if new agreements are not reached.
HCA has assured us they expect to resolve both negotiations before those dates. If you have a procedure scheduled at an HCA facility, please do not cancel it based solely on the letter. Contact your insurer to confirm your facility’s network status and benefits, and reach out to our scheduling team with questions. We are monitoring the situation and will help patients understand their options as updates become available.
We will honor existing appointments through 03/01/2026 without authorization. However, any planned or ongoing treatment may be delayed if authorization is not received (IE: MRI, Surgery, PT/OT).
Please contact your PCP as soon as possible to obtain an authorization if you wish to be seen today or to avoid delays in care.
